Field Service Technician – Victoria

19/04/2022

Role and responsibilities

Installation, integration, start-up and commissioning of dynamic check weighing and catch weighing, X-ray scanning, metal detectors and serialization (Track & Trace) systems across Australia and New Zealand.
Support preparation and verification of our systems.
Carry out preventive maintenance, repairs, upgrades and/or modifications of existing machines and systems on customer’s request.
Work with customer personnel and assume responsibility for continued customer satisfaction and coordinate all activities with the customer.
Onboarding and Training will be provided along with assigned periods of shadowing of a lead tech.

Preferred education / Qualifications

High School Diploma required.
Preferred: Bachelor’s degree in engineering (B.Eng.); or Electrical Engineering (B.E.E.)
Some college course work or working toward completion of a Mechatronics, Engineering or Electrical Engineering degree will also be considered. Additionally, any equivalent industry experience may be considered in lieu of education requirements.

Skills

3 years within the last 5 years as a field service engineer in electro/mechanical equipment or related equipment with IPC interface such as the packaging industry OR Considering new college graduates (or near completion) with a desire to start training as a field service engineer.

Additional notes

Effective written and verbal communication skills.
Analytical, problem solving skills.
Computer literacy in Microsoft Office Suite
Knowledge of IPC serial and Ethernet communication, I/O Interface, Ability to read electrical schematics
Must be able to work in extreme environments and lift heavy objects on some assignments.
Good customer skills and the ability to work under pressure are required
Must be self-starter, work well without supervision, and accept responsibility
Ability to work under pressure and to keep the situation under control (mentally and technically)
Continuously strive to improve product knowledge and understanding of technology
Display a professional attitude and a commitment to the organization and to customers

Others

Home office location needs to be within a 50 Kilometer radius of a major metropolitan area and airport.
Travel requirements approx. 80% of the time. Domestic and International Must have a current passport at all times.
Flexibility to be available for On-Call duty to be dispatched to customer as need

Compensation / Benefits

Competitive Salary. Compensation is based on Salary plus Overtime (in-house/travel – regular/overtime).
Competitive benefits program
Potential for Yearly Bonus

We are looking forward to receiving your resume and cover letter. Please submit directly to colin.seddon(at)wipotec.com

Wipotec Australia Pty Ltd
1/46 Aylesbury Drive
Altona VIC 3018

Indietro