Benefit from the Outstanding Range of Wipotec Technical Services
Our customers profit from first-class service modules with all the specialist skills of our experts. Whether a pure consulting service, technical product support, machine installation and commissioning, machine updates, spare parts, or product training. We are your reliable partner throughout your Wipotec machine's entire product life cycle.
- 24/7 - Hotline availability through global service network with certified Wipotec technicians for on site support
- Professional installation and optimization based on customer needs ensures smooth start-up
- European manufacturer - initial calibration, exchange, and overhaul of calibrated parts
- Preventive maintenance, setup, and optimization of your Wipotec products
- Fast on site repairs using original parts
- Calibration checks and readjustments of the entire system if required
- General product and target objective training to improve efficiency
- Remote maintenance first hand (with appropriate hardware) for urgent jobs
*Upon conclusion of an appropriate service contract
Request a Repair
In need of technical support?
Over the last few years, we have successfully completed thousands of repairs around the world and keeping many machines in operation long after purchase. We understand that our customers' time is of the essence, and our primary goal is to provide you with the best possible service.
For this reason, we want to ensure that the repair process runs smoothly and that downtime is kept to a minimum. We are confident that we can provide you with efficient service and save you valuable time.
Product safety note
Our components are used in a wide variety of areas. In order to ensure the safety of our employees, it is of great importance for us to know what health and environmentally hazardous properties the components could have possibly came in contact with. In addition, the use of cleaning agents can also lead to further potential hazards. We ask you to provide us with all important information so that we can take appropriate protective measures.
The following properties can be seen from the data sheets:
- Germ cell mutagenicity
- Reproductive and developmental toxicity
- Genotoxicity
- Corrosivit
- Flammability
- Radioactivity
- Toxicity
- Maximum workplace exposure limits
To protect all employees, protection measures must be defined
Due to technical necessities, some components cannot be produced hermetically tight. Therefore, the substances mentioned above can also penetrate into the components. During repair, these substances represent a potential hazard for anyone involved in the process. For this purpose, we need information that can be evaluated by our company physician. This can be done by a safety data sheet or any other general information regarding the used substances. This information must be attached to the outside of the package together with the other delivery documents. Please use the repair form which also indicates your fault description of the component.
Repair conditions
Compliance with the general terms and conditions of repair is essential for customers and companies. It offers the customer security through clear rules on procedures and costs and protects against surprises. For us, it ensures smooth processing. Get all the important information about our repair processes.
Service in North America
Customer First: Your success is our goal!
Wipotec offers customized services that maximize your equipment investment - from spare parts and upgrades to preventive maintenance and training. Our strategically located service team in North America ensures fast response times and maximum uptime.
Rounded off by on-site or in-house training - for a well-trained team and optimum performance!